Privacy Statement

1. Information Collection and Tools

We collect information necessary to process your orders, improve your experience, and provide customer support. To facilitate this, we use the following third-party services:

• Mautic: We use Mautic for marketing automation and to track order-related communications. This helps us provide timely updates on your order status and, if you have opted in, relevant marketing communications.
• Hotjar: We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices.
• Google Analytics: We use Google Analytics to analyze website traffic and user behavior, helping us improve our website's performance and content.
• Stripe: All payment processing is handled securely by Stripe. We do not store your credit card details on our servers. Stripe collect's payment information necessary to process your transaction.

2. Data Usage and Marketing

Your data is used primarily to create and ship your custom scorecards and to communicate with you regarding your order.

If you have provided your consent (Opt-In), we may use your contact information to send you news and special offers via Mautic. You can opt-out of marketing communications at any time using the link provided in our emails or by contacting us directly.

3. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We do not sell your personal information to third parties.